Refund policy

Return and Refund Policy

Effective Date: October 1, 2025
Last Updated: October 12, 2025

At Bougie Gush Boutique, each item is carefully curated, inspected, and packaged with the utmost attention to quality and presentation. Due to the exclusive and personalized nature of our merchandise, we maintain a strict no return and no refund policy on all products.

By completing a purchase through our website or subscription service, you agree to the terms of this Returns & Refunds Policy.

1. All Sales Are Final

All sales made through Bougie Gush Boutique are final.
We do not accept returns, exchanges, cancellations, or issue refunds once an order has been placed and payment has been processed.

This includes — but is not limited to — clothing, jewelry, accessories, subscription boxes, promotional items, and limited-edition merchandise.

Please review your order carefully before confirming payment.

2. Order Accuracy and Quality Assurance

We take every measure to ensure that your order is fulfilled accurately and in pristine condition. Each item undergoes a thorough inspection before shipment to ensure that it meets our quality standards.

If you have questions about sizing, materials, or product details before ordering, we encourage you to contact our Customer Care Team at Facebook Messenger: https://www.facebook.com/profile.php?id=61581652628182 for assistance.

3. Damaged, Lost, or Missing Packages

Once an order has been transferred to the shipping carrier, Bougie Gush Boutique is not responsible for loss, theft, damage, or delays during transit.

If your order arrives damaged or is lost in transit, please file a claim directly with the carrier (e.g., USPS, UPS, FedEx) using your tracking information.
You may also contact us for assistance in providing documentation needed to support your claim.

Please note that Bougie Gush Boutique cannot issue refunds or replacements for products damaged or lost during shipping, as liability transfers to the carrier upon dispatch.

4. Subscription Boxes

All Bougie Gush Boutique Subscription Boxes are final sale and are non-refundable.
Because each box is curated in advance and includes exclusive, limited-edition items, substitutions, exchanges, or cancellations are not permitted after billing and processing.

In the rare event of a missing item within a subscription box, please contact our Customer Care Team within 3 business days of delivery for review and documentation support.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Bougie Gush Boutique is not liable for packages shipped to incorrect addresses entered by the customer.

If your order has not yet shipped, we will make every effort to correct the address; however, once the package has been dispatched, changes cannot be made, and no refund or replacement will be provided.

6. Exchanges and Store Credit

At this time, Bougie Gush Boutique does not offer exchanges or store credit for any reason, including sizing, color, or preference variations.

All merchandise descriptions and sizing details are provided to help you make an informed purchase decision.

7. Order Cancellation Policy

Orders cannot be canceled or modified once they have been placed and payment has been confirmed.
We begin processing immediately to ensure timely shipping, especially for our high-demand products and subscription boxes.